Shipping policy
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Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
Processing time: Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 1-2 Business days after the order is placed.
Shipping policy
Delivery to the United States, Canada, Indonesia, Thailand, Malaysia, the Philippines, and Vietnam.
1. The United States and Canada exclude remote islands such as Puerto Rico, Guam, American Samoa, and the U.S. Virgin Islands.
2. Delivery takes 10-20 business days.
3. All packages ship from lulucut with no additional taxes—you pay only the final price at checkout.
To ensure accurate shipping, fast delivery, and avoid customs duties, please use your region's official lulucut website:
lulucut.com
Shop at lulucut.com to ensure smooth delivery and avoid customs duties.
Important Notes:
1. Shipping services are unavailable for PO Boxes and APO/FPO addresses.
2. Delivery times do not include 1-2 business days required for order processing.
3. We make every effort to deliver your package promptly. However, additional time may be needed due to invalid addresses or customs clearance issues.
4. If your package remains undelivered 40 days after ordering, you must contact customer service within 180 days of purchase.
5. If an order is refused, we will charge a $10 fee per order and refund the remaining balance to you.
6. We are enhancing our shipping process to ensure greater package security, which may cause temporary delays in order processing.
More Information:
Email: info@lulucut.com
WhatsAPP:+86 19128614837